It is true that businesses are becoming busier each day. Several companies are attempting to settle with just a few employees in spite of more workload. This is the reason why when a certain company needs to fill a certain position or train with the person who formerly held the job, it is not made possible.
This circumstance calls for an effectively written manual for job training. If you would like your business to thrive in the industry, you need to make sure that everything is in order and that you have a well-written manual with substantial training contents.
Bear in mind that those contents can make or break your business, so you have to make it as perfect as possible.
The following are the steps on how you can write the best training contents.
Mission, Vision, Goals and Objectives
Start off the training manual by outlining the mission, vision, goals and objectives of your company. Also, you have to expound its organizational structure so that the employees fully understand how they fit into the company and its chain of commands as well. Make sure that MVGO of your company are clear, brief and concise.
Procedures and Policies
When you are outlining the mission, vision, goals and objectives of the company, you have to move on to its procedures and policies. You must also expound what the company expects from all the employees.
To effectively convey the message that you want to impart, you must be very particular about the non-negotiable points just like grooming or dress code, not leaving early, being on time, taking the allotted time for lunch or snacks and other important issues. It is also important that all the employees fully understand what the company expects of them, where flexibility may be present and what things are written in stone.
Be Specific About the Role of the Employees
The training contents must also clearly spell out the specific role of the employees within the section or department where they are assigned. This is a very essential part of establishing a sense of ownership in their position within the business.
Outline the Duties of the Employees
The duties of the employees must also be outlined in the training contents. These duties are extensive categories of job requirements like encouraging customer relations between the company and those people it caters to or continuing communication lines between labor and management.
Underneath every duty area will be more particular tasks that are needed to meet the requirements of the duty.
You must also carefully spell out the main tasks that are needed within every duty area. For an instance, making use the duty area “continuing communication lines between labor and management” tasks may include things like “give particular suggestions for the section’s or department’s enhancement through the suggestion program of the company” or “be present at the weekly management or employee meetings”.
While it is not possible to cover each particular task that employees will perform within their job, covering those that are of utmost importance to the position will give a sensible expectation or which the employees can successfully aim.
Standards to which every task should be carried out must also be included in the training contents.
Making use of the same area of duty, the tasks “continuing communication lines between labor and management” and “be present at the weekly management or employee meetings” set up a standard for every task like “do not fail to attend more than 5 meetings every year without your supervisor’s approval”. The standards make it very clear to employees that they will be assessed on that respective task.
Organize the Training Contents
The training contents and the manual as a whole must be organized in such a way that addresses every individual area of duty and its obligatory job tasks.
Be detailed and particular enough to enable the employee gain the necessary processes and skills and outline adequate time for them to do so. This will tell the employees how long they will sensibly be enabled to improve the skills necessitated to do their job.
Make the Training Contents Easy to Read
You should also make the training contents easy to read by making use of terms that all the employees will understand. You also need to make use of active voice in preparing the training contents so that it seems personal to every employee.
Provide helpful visuals such as graphs, pictures, charts and tables. Considering the fact that most individuals are visual in nature, that touch speeds the process of the training and aids with retention of information.
You must also give essential backup information like glossary of terms, index and table of contents. Any abbreviations or acronyms must also be explained.
If you want to ensure the success of the training of new employees, there are the pertinent tips to come up with a well-written content.